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  • Writer's pictureMinh Nguyen

Inventory Management and Omnichannel Fulfillment Challenges

Customers are demanding a boundary-less retail environment, but building a supply chain that is synchronized across all sales channels remains elusive for many businesses today.



May 31, 2018 · By 24/7 Staff

Creating a supply chain that is coordinated across all sales channels remains a challenge for many businesses today.

Whether it’s ensuring a product is in stock when a customer walks into a store or having the ability to profitably fulfill an online order within the time frame customers expect, companies must have accurate and real-time visibility to inventory across all segments of their supply chain.

Distributed Order Management, Unified Commerce, and Demand Driven are recent innovations that help enable omnichannel success, but one tried-and-true discipline remains front and center for omnichannel leaders - inventory visibility and optimization.

“We see it in so many of our customers’ supply chains”, said Mike Glodziak, President and CEO of LEGACY Supply Chain Services.

“Building your overall ecomm & omnichannel strategy upon a strong inventory management foundation is where we see lasting improvements in cost-to-serve performance.”

“There’s so much opportunity for companies to increase sales and profit margin from within the 4 walls of their DC and warehouse operations.”

Adelante SCM and LEGACY Supply Chain Services are partnering on a research study on inventory management within the omnichannel supply chain.

This research is aimed to help business leaders understand the omni-channel challenges and opportunities companies are facing today.

“The rules for success in omnichannel fulfillment are still being written,” said Adrian Gonzalez, President of Adelante SCM.

“What’s clear, however, based on feedback from supply chain and logistics executives, is that inventory visibility and optimization are foundational elements for success. Without it, the rest of the process breaks down.”

“This research will help us better understand where the weak links are with regards to inventory visibility and optimization and how to drive improvement in those areas.”

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